Terms & Conditions
Access to www.greendotdesignshop.com
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
Licence for website access Greendotdesignshop.com grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Greendotdesignshop.com. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Greendotdesignshop.com are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
We must receive payment for the goods you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the address you provided by you. If you choose to collect items in store your order is not accepted by us until we have received payment in store. Our acceptance of your order brings into existence a legally binding contract between us.
Returns & Refunds
Please review our Deliveries & Returns Policy which applies to products purchased from us.
We aim to keep accurate records of stock on the website but if your item is no longer in stock we will contact you with details of when you can expect your order to arrive. You can of course choose to cancel your order if you are unhappy with an extended delivery time. Please review our Deliveries and Returns Policy for more information on this.
When ordering goods from Greendotdesignshop.com for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Greendotdesignshop.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
Security / Privacy
We respect your privacy and only hold information required to process your orders. The information we ask of you through the checkout process is the minimum required to process your order. We do not hold or store any payment information details, including credit card numbers or bank details.
We ask you to provide a contact telephone number so that we can contact you if there is any issue with an order you have placed. We do not make sales phone calls and will only ever call in relation to an order.
We do not pass your telephone number, email address or other details to any other organisations other than to process your order or as required by law.
We will send order confirmation, dispatch confirmation and other relevant emails related only to orders you have placed to the email address provided by you when registering with us to create your account.
If you have signed up to our mailing list, from time to time we would like to inform you by email of events, new product launches or special offers. If you no longer wish to receive these emails from us, you can send an email to firstname.lastname@example.org saying that you do not wish to receive further emails.
All information we hold on you is kept securely and confidentially as required by the Data Protection Acts 1988 and 2003.
Third party websites
Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of third party websites. Your use of third party websites is subject to the terms and conditions of use contained within each of those websites. Green Dot is not liable or responsible for the accuracy of any information, data, opinions or statements on these websites or the security of any link or communication with those websites.
While we use all reasonable efforts to maintain this website in an accurate and up-to-date fashion it may contain some technical or other mistakes, inaccuracies or typographical errors. We cannot be held responsible for any mistakes or omissions on this website.
Modification of terms
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
This website is owned and operated by Lisa Tonge trading as Green Dot. There are comprehensive contact details in our Get in Touch section. Our shop is based at 15 Ashe St., Clonakilty, Co. Cork, Ireland.
VAT No: IE 7038686 M
Gift Voucher Terms & Conditions
The Green Dot Design Shop Online Gift Voucher is not a credit card, charge card, or cheque guarantee card.
If the total cost of your purchase online exceeds the balance on your Gift Voucher, you may use a combination of your Gift Voucher balance and the remainder with a valid credit/debit card.
Multiple Gift Vouchers may be redeemed in the same transaction up to the value of the goods being purchased.
Green Dot reserves the right to decline any Gift Voucher which has not been validly activated or has been identified as fraudulent.
The Gift Voucher is non-refundable and may not be exchanged for cash.
Any residual balance on your Gift Voucher following purchase of goods will remain on the gift voucher while the Gift Voucher is valid, to apply towards future purchases.
Green Dot is not responsible or liable for lost or stolen Gift Vouchers.
Gift Vouchers cannot be returned or refunded, except in accordance with your legal rights.
Green Dot reserves the right to amend these terms and conditions.
Refunds on orders made on our web site using an Gift Voucher will only be made to the Gift Voucher account holders account and will not be made in cash or as a credit card refund. This applies to both full and partial refunds.
At Green Dot, we try to use the minimum of packaging we can, and to reuse packaging as much as possible, to make the minimum impact on the environment we can. Wherever possible we try to choose products made from recycled / ethical materials and to source them from as close as possible to reduce our ecological footprint. Having said all that we also think aesthetics is important and will try to make everything look as nice as possible.